Medical Plan Resources


Cigna



DOWNLOAD THE CIGNA APP


Life can be busy and complicated. So, we created a simple-to-use tool that can help make your life easier (and healthier) while you’re on the go. The mycigna.com helps you personalize, organize and access your important plan information on your phone or tablet. Make sure to download the Cigna app from your mobile device in your app store.


HEADSPACE CARE


Support for all of Life’s Challenges. Everyone deserves access to incredible mental health care. That's why Headspace Care created the world's finest integrated mental health platform where coaches, therapists, and psychiatrists work as a team to coordinate the best, personalized care right from your smartphone whenever you need it. Visit the care app to get started  organizations.headspace.com/connect.

BEHAVIORAL HEALTH


You have access to 229K+ Behavioral health and substance use providers. Weather you’re dealing with behavioral health condition, going through a rough time or looking for support. You can find the one that fits your needs, either in person or virtually. Go to mycigna.com >Find Care & Cost
Search for “Behavioral Heath Counselor” under “Doctor by Type” CaIl to make an appointment with your selected provider in-network provider.

DIGITAL ID CARDS


Cigna will be transitioning from physical ID cards to digital ID cards to enable access anytime, anywhere via mycigna.com and the myCigna app. Digital ID cards can be downloaded and easily saved, shared, printed or emailed directly to providers. For an FAQ or Customer Flyer Click the Link below. Cigna’s Transition to Digital ID Cards- Customer FAQs (mycigna.com).

DOC FIND


  1. Go to hcpdirectory.cigna.com
  2. Select address, city, or zip
  3. Search by Doctor Type, Doctor Name, or Health Facilities.
  4. You can log into mycigna.com or Continue as a guest.
  5. Continue and select OAP, OAP HDHP, OAPIN, OAPIN HDHP (Open Access Plus, Open Access Plus).

VIRTUAL VISITS


Best of all, virtual care from MDLIVE board-certified doctors is available to employees and their eligible dependents as part of their health benefits. Access MDLIVE by logging into mycigna.com and clicking on “Talk to a doctor” (You can also call MDLIVE at 888.726.3171 — no phone calls for virtual dermatology).

AWAY FROM HOME, NEVER FAR FROM CARE


If you and your dependents are temporarily in an area that’s outside of a Open Access Plus Network, we have you covered with our nationwide Open Access Plus Away From Home Care feature on mycigna.com .



Here’s how:
1. Log in to mycigna.com.

2. Select “Find Care & Costs.”

3. Enter the applicable city/state or zip code.

4. Search doctor by type (e.g., primary care) or search nearby health facilities.

5. Confirm (when on-screen message pops up) that you need care while you’re away from home.

6. See search results for in-network providers or hospitals.



Questions?